Consultation is by appointment only and patients should make
an appointment by telephoning during surgery hours or by calling in at the surgery. Patients are able to make
appointments in advance for non-urgent conditions and we usually work six weeks in advance. However, we are
constantly reviewing the appointment booking system in order to try and make it easier for patients to get an
appointment to see their doctor quickly and easily and any future changes will be advertised in the surgery.
Please tell your doctor or nurse exactly how you are feeling. It might help to write down how you have been feeling (and when) and any questions you have, before your appointment. You will be helping us to diagnose your condition and to choose the right treatment more quickly. If you are unsure about what your doctor asks or tells you, please ask for clarification.
Cancelling your appointment:
Home visits are provided for patients too unwell to attend surgery. If possible, the doctors would prefer to see you at the surgery where we have all the necessary equipment and usually you will be seen quicker. Please telephone before 10.00am whenever possible to enable the doctors to plan their visiting effectively.
If you are absent from work due to illness for less than seven working days you need to complete a form SC2 (self-certificate). These forms are available from your employer or from the reception desk. If after seven days you are still unwell you will need to see a doctor who may then issue a medical certificate. For illnesses of less than seven days, a private certificate can be issued if your employer requires one. A fee is usually payable for this.