IT Statement of Intent

New contractual requirements came into force from 1st April 2014 requiring GP practices to make available a statement of intent regarding the following IT developments.

Please find below details of Hawthornden Surgery’s stance regarding these developments:

Referral management

All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice. Hawthornden Surgery adheres to this requirement.

Electronic appointment booking

Practices are required to promote and offer the facility for all patients, who wish to, to book, view, amend, cancel and print appointments online.
We currently offer the facility for booking and cancelling appointments on-line. Please visit https://patient.emisaccess.co.uk to register for on-line services or come into the practice.

Online ordering of repeat prescriptions

Practices are required to promote and offer the facility for all patients, who wish to, to order on-line, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

We currently offer the facility for ordering repeat prescriptions on-line. Please visit https://patient.emisaccess.co.uk to register for on-line services or come into the practice.

Interoperable records/Summary Care Record.

Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care record.
Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Hawthornden Surgery is already live with SCR. However, if you do not want your medical records to be available in this way and have not already informed the practice then you will need to let us know, so that we can update your record. You can do this via the ‘opt out form’ (click here to download).

Please visit http://systems.hscic.gov.uk/scr for more information.

GP2GP record transfers

There is a requirement for GP Practices to utilise the GP2GP facility for the transfer of patient records between practices when a patient registers or de-registers.
It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. With GP2GP record transfer, your electronic record is transferred to your new practice within 24hrs. 
Hawthornden Surgery confirms that GP2GP transfers are already active and we send and receive patient records via this system.

Please visit http://systems.hscic.gov.uk/gp2gp for more information.

Patient access to their GP record

Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/data such as ‘additional’ record elements, which has been agreed between the practice and the patient e.g. Immunisations & Test results.

We are working with our system supplier and it is our intention to have this facility available to patients by 31st March 2015

Please visit http://www.england.nhs.uk/ourwork/pe/patient-online/po-public/ for more information.

Information to support patients accessing online services

Patients will be able to access online services by visiting this website or by accessing the online services pages for your practices clinical system.

Hawthornden Surgery uses EMISweb Clinical System

Patient online access web site - https://patient.emisaccess.co.uk
User information page & how to guides http://patient.uservoice.com/knowledgebase

To use Patient Access, you can go to your GP practice to request a user name and password or you can register for this service online and book one appointment. Your identity will be verified when you attend the online booked appointment. You will then be given full access to your clinical record. ID required: any photo ID and utility bill with your name and address visible. The level of information available to patients and by when is shown in our online timetable below:

Patient online Services

Sep-14

Oct-14

Nov-14

Dec-14

Jan-14

Feb-14

Mar-14

Apr-14

Register for online services on line

LIVE

 

 

 

 

 

 

 

Repeat medication available to order online

LIVE

 

 

 

 

 

 

 

20% of GP Appointments available to book on line

LIVE

 

 

 

 

 

 

 

Patient access to GP electronic record

Sep-14

Oct-14

Nov-14

Dec-14

Jan-14

Feb-14

Mar-14

Apr-14

Medications, Allergies & Adverse reactions

 

 

 

 

 

 

LIVE 

 

EPS
Electronic Prescription Services

Jan-15

Feb-15

Mar-15

Apr-15

May-15

June-15

July-15

Aug-15

EPS
Electronic Prescription Services

 

 

 

 

 

 

TEST

LIVE

 

How to give feedback to the practice about online services

To give feedback about the online services you can: